Today, you’ll be practising a skill that can be very valuable, although most people don’t enjoy using it, making complaints. There are a few things to remember when making a complaint. Here are five tips to make your complaint more likely to succeed. 1- Start out positively, briefly describing your relationship with the company and […]

Today, there was a launch of the Vulcan Rocket. In your practice, you’ll watch (or at least listen to) a short clip from the launch. Sometimes, you may struggle to hear and understand every single word in a situation. You need to train your brain to use other information that you can get to help […]

Today, you’ll be practising some pronunciation of tough words but more importantly I’d like to introduce you to some invaluable resources for your English learning journey. Those two resources are the best online English-English dictionaries you can access for free. I personally use both on a regular basis. The Cambridge Dictionary offers everything you may […]

Even now, when most of us have smartphones and gps maps always available, knowing how to ask for and give directions is incredibly useful.  Today, we’ll focus on how to ask someone in the street or inside a building for directions. First, we start with a greeting or an exclamation that lets the other person […]

Today, it’s time to speak about a topic that comes up quite regularly in both formal and informal settings. Food and our favourite cuisines is popular for small talk and it’s good to know a few words and phrases you can use to help you in this situation. The question you should try to answer […]

When we read in our native languages we often vary how we read depending on the purpose. In general, we talk about reading for gist or general idea (skimming), specific information (scanning) and reading for detail. Today, we’ll focus on reading for gist. Reading for Gist Set a timer for two minutes and take a […]

What are SMART goals? You may have heard this abbreviation before. It doesn’t mean that the goals are intelligent. Instead, the abbreviation defines a few things you should consider when setting a goal like that. Specific – Don’t be too general when writing your goals. Focus on smaller details rather than huge goals. Measurable – […]

Yesterday was Hogmanay in Scotland and one of the traditions at midnight is singing Auld Lang Syne. People join hands and sing the song together to welcome in the new year. It is quite likely that you’ve heard the song before. But have you ever listened to the lyrics? Auld Lang Syne – Listening Listen […]